Shipping policy
Shipping Policy
This Shipping Policy governs the shipment of products offered on the website https://corazea.com, operated by Corazea, with its registered address in New York, USA, and contact email corazea.contacto@gmail.com.
By placing an order through our store, you agree to the terms and conditions outlined below.
1. Order Processing
Orders are processed within 24 hours after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
In the event of stock shortages or issues during order preparation, the customer will be notified via the email provided at the time of purchase.
2. Shipping Methods, Zones, and Delivery Times
We ship worldwide.
Available shipping method:
Standard Shipping: estimated delivery time of 4 to 7 days.
The delivery times indicated are estimates and may vary due to external factors such as logistics operations, customs procedures, weather conditions, or other circumstances beyond Corazea’s control.
3. Shipping Costs
Shipping is free, with no minimum purchase amount and no additional conditions.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
If you do not receive updates regarding your shipment, you can contact us at corazea.contacto@gmail.com.
5. Deliveries and Addresses
It is the customer’s responsibility to provide a complete and accurate delivery address.
If an order is returned due to an incorrect or incomplete address, or due to a failed delivery attempt, reshipping may require additional shipping arrangements.
Address changes are only possible within the first 48 hours after placing the order. Once the order is in transit, the delivery address can no longer be modified.
6. International Shipping and Customs
We offer international shipping to all countries.
No customs duties, import taxes, or additional fees apply.
7. Delayed, Lost, or Damaged Shipments
If you experience an unusual delay or any issue with your shipment, please contact us by email indicating your order number so we can investigate the case.
In the event of a loss confirmed by the logistics provider, we will manage the incident and inform the customer of the next steps.
8. Order Receipt and Inspection
We recommend inspecting the package at the time of delivery.
If visible damage or signs of tampering are detected, document the issue and contact us as soon as possible.
For damaged or defective products after delivery, please refer to our Return Policy.
9. Order Cancellation Before Shipment
Order cancellations are allowed within the first 48 hours after purchase, provided the order has not been shipped.
If the order has already been handed over to the carrier, the customer must follow the procedure outlined in the Return Policy.
10. Policy Changes
Corazea reserves the right to modify this Shipping Policy at any time.
Changes will take effect once published on https://corazea.com.
11. Contact
For any shipping-related inquiries, you can contact us at: